Shipping & Legal
Information

Shipping and Legal Information

  • Shipping

    This Shipping Policy was updated on April 5, 2016.

    Jonkeo Fashion products will be shipped within 5 business days of receipt of your order, via USPS. At this time, Jonkeo products are available in very few stores, and our sales and shipping are limited to addresses within the United States and its territories.

    Customers will be notified via email when their orders are shipped, including a USPS tracking number.

    We encourage our customers to recycle our packing materials to the extent possible in their communities.

  • Return and Refund Policy

    Thanks for shopping at Jonkeo.com.

    If you are not entirely satisfied with your purchase, we’re here to help.

    Returns

    You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Underwear must be in the original packaging. Your item needs to have the receipt or proof of purchase.

    Refunds

    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

    Shipping

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Contact Us

    If you have any questions on how to return your item to us, contact us through the “Contact” page on the Site.

  • Privacy Policy

    This Privacy Policy was last modified on April 15, 2015.

    Jonkeo Fashion Inc. operates https://www.jonkeo.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

    Information Collection and Use

    While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

    Log Data

    Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

  • Terms and Conditions

    We're glad you asked! What sets us apart is our commitment to our customers and our enthusiasm for what we do.